Legal

SMS Consent & Opt-In Process

Effective April 2, 2026

Overview

Sitter is a babysitter coordination platform operated by Heath Foundry, LLC. The platform sends transactional SMS messages to sitters for booking coordination, account verification, and account notifications. All SMS recipients provide explicit opt-in consent before receiving any messages. No promotional or marketing messages are sent.

How Sitters Opt In

1. A parent adds their sitter's name and phone number in the Sitter app.
2. The sitter receives a one-time SMS from Sitter's phone number with a personalized opt-in link. Example: "Hi [Name]! [Parent] added you on Sitter for babysitting coordination. Tap to opt in (takes 30 seconds): https://trysitter.com/opt-in/[unique-id]"
3. The sitter taps the link and lands on a verification page at trysitter.com. The page explains what Sitter is and that their phone number needs to be verified.
4. The sitter taps "Verify my number." A 6-digit verification code is sent to their phone via SMS.
5. The sitter enters the verification code to confirm ownership of their phone number.
6. After verification, the sitter sees a consent screen with a checkbox that must be checked before proceeding. The checkbox is unchecked by default. The full checkbox text reads exactly: "I agree to the Terms of Service and acknowledge the Privacy Policy. I consent to receiving booking request texts from Sitter. Msg frequency varies. Reply HELP for help. Reply STOP to opt out. Msg&data rates may apply."
7. The sitter taps "Sounds good" to complete opt-in. A confirmation screen appears. No booking-related messages are sent until this consent step is completed.

Message Types

Sitter sends the following types of transactional SMS messages:

• Booking requests: Notifications asking sitters if they are available for a specific date and time. Sitters reply YES or NO.
• Booking confirmations: Confirmation that a booking has been accepted, with date, time, and family details.
• Verification codes: 6-digit codes for phone number verification during opt-in and authentication.
• Account notifications: Updates about booking status changes, cancellations, or schedule modifications.

All messages are transactional and directly related to the sitter's use of the platform.

Opt-Out

Reply STOP to any Sitter message at any time to stop receiving messages. You will receive a confirmation and no further messages will be sent. Opting out does not delete your account or data. To delete your data, contact support@trysitter.com.

Re-Subscribe

After opting out, reply START to any previous Sitter message to re-subscribe. You will receive a confirmation and resume receiving booking request messages.

Help

Reply HELP to any Sitter message for assistance. You will receive a reply with support contact information. You can also email support@trysitter.com.

Message Frequency

Message frequency varies based on booking activity. Sitter sends messages only when a family requests a booking, when a booking is confirmed or updated, or when account verification is needed. Typical sitters receive fewer than 20 messages per month.

Rates

Standard message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Privacy

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. For full details on how we collect, use, and protect your information, see our Privacy Policy.

Contact

Heath Foundry, LLC
Email: support@trysitter.com
Website: https://trysitter.com